Ordering
Orders can be placed through our website or by emailing us at sales@ebjewelrystudio.com.
When ordering online there is no need to register for an account unless you are a wholesale customer. Upon checkout you will be prompted to complete these three steps in order for us to process your order:
- Shipping Information
- Billing Information
- Payment Information
Wholesale customers will need to register for an account here
We accept VISA, Mastercard, American Express, Discover or payment by check. If you pay by check your order will ship once your check clears from the bank. There is a $25.00 fee for any returned checks.
Shortly after your order has processed, you will receive two emails from us. The first email will be your order confirmation, the second email will provide you with your tracking number. All orders are shipped the most economical way for our customers, which in most cases is usually through USPS. All wholesale orders will ship UPS unless otherwise requested. If you would like your order shipped by another carrier we require your companies account number.