If you have received your jewelry and are not 100% happy with it you may return it within 14 days from the shipment date for a full refund minus shipping charges to your original form of payment, if applicable.

The jewelry must be unworn and in the original packaging with the invoice included and may be sent to:

E.B. Jewelry Studio

125 Remount Road Suite C 1

Charlotte, North Carolina 28203

Once we receive your return, we will notify you by email of the status. Please keep in mind your refund may take 5 to 7 business days to process with your bank.

If by chance you have received a damaged item, we would like to be notified within 7 business days of receiving your order, please contact our sales department at sales@ebjewelrystudio.com.

If you are interested in becoming an authorized e.b. jewelry studio partner, please fill out the form below.